Returns

We hope that you are delighted with your Order. Should you wish to return any items from your Order this is no problem at all. Please follow these instructions.

- Please return all goods in their original condition and packaging to:-
Returns, Lulie-B, 39B

Sydney Street, Brighton, BN1 4EP

.

- Please write a note detailing your name, order number if you have it to hand, and

.- Please write a note detailing your name, order number if you have it to hand, and what you would like us to do with the item(s) you are returning. Would you like a refund or exchange? If you would like an exchange, please inform us in detail of exactly which item(s) you would like. N.B. We have stopped enclosing a Returns Form with each of our parcels to try and limit the amount of waste for recycling with each of our parcels, as we only receive a small amount of returns.

- Please obtain a 'proof of posting' from the Post Office, when you return orders to us. It is difficult for us to exchange, refund, or replace items that are lost in the post, unless a 'proof of posting' can be provided.

We are able to refund the return postage for damaged and incorrect orders you have received. We are also happy to refund the return postage for UK addresses, if you wish to exchange clothing for a different size. Unfortunately, we are unable to refund the postage on orders you wish to exchange (other than clothing) or have refunded.